2.1 Demonstrates a notable achievement

2.1.1 FRV emergency medical response (EMR)

FRV continues to achieve its target for percentage of response to EMR within 9.2 minutes (measure 2.1.3a) in FRV districts. FRV reported a result of 94.64 per cent and has met the target of 90 per cent over 13 consecutive quarters, which is a good result for the community (see Figure 1). FSIM notes that FRV recorded 1511 EMR incidents in FRV districts (measure 1.3.1).

FRV advise that the following factors have contributed to this result:

• collaboration with Ambulance Victoria in delivering firefighter EMR training and co-responding to EMR calls
• having EMR qualified firefighters responding to relevant calls on EMR capable appliances and
• introducing standardised EMR capabilities and oxygen resuscitation equipment across the fleet.

Data note

Prior to the December 2022 cyber-attack, FRV reported this measure by sourcing data from AIRS. FRV has used data obtained from the ESTA CAD system to report this quarter’s result. FRV report that the ESTA CAD data has been validated to ensure its integrity and comparability. FRV advised FSIM that their comparative analysis confirmed that the difference between the two data sets (using ESTA CAD data instead of AIRS data) did not materially affect results.

Figure 1 includes results reported using AIRS data for results between Q1 2020-21 to Q1 2022-23 and ESTA CAD data for results reported between Q2 2022-23 to Q1 2023-24.