Medical receptionists look after calls, bookings and records for service providers. Health care is growing in Victoria. Medical receptionists are in demand.
Find out what a medical receptionist does and the related Vocational Education and Training (VET) courses and pathways you can take to secure a job.
What is a medical receptionist?
Medical receptionists handle administration in clinics and hospitals. As a medical receptionist, you may:
- answer calls and emails
- manage appointments
- greet patients and visitors
- maintain records.
You may also help customers connect to telehealth appointments. If you’re organised and have great attention to detail, this role could suit you.
Find out more about medical receptionists(opens in a new window) and these related jobs on the Victorian Skills Gateway(opens in a new window):
- admissions clerk(opens in a new window)
- clinical coder(opens in a new window)
- general clerk(opens in a new window)
- health practice manager(opens in a new window)
- hotel or motel receptionist(opens in a new window)
- personal assistant(opens in a new window)
- receptionist (general)(opens in a new window)
- secretary (general)(opens in a new window)
- word processing operator(opens in a new window).
Related training courses
Explore these related TAFE and training courses on the Victorian Skills Gateway(opens in a new window):
You may be eligible for government funding(opens in a new window) to help pay for your course.
Median salary
The median weekly earnings for receptionists in Australia is $1,175.
Source: Jobs and Skills Australia(opens in a new window)
Note this salary is current as of January 2025 and is indicative only. A range of salaries apply to different roles across the industry. Specific data is not available for medical receptionists.
Updated