Guideline on the handling of complaints against honorary justices

• Background

  Background information regarding the handling of complaints under the Honorary Justices Act 2014 (the Act) against bail justices and justices of the peace (honorary justices).

• Matters not covered by Guideline

  Outlines all those matters that are not covered in the Guideline on the handling of complaints against honorary justices.

• Definitions

  Definitions for the purpose of this guideline.

• General principles to be applied in progressing complaints

  The Department of Justice and Community Safety is committed to resolving complaints fairly.

• Process overview for handling complaints

  How the Department of Justice and Community Safety resolves complaints.

• Process steps

  How a complaint must be made to the Honorary Justice Office

• Categorisation of complaints and specific process steps

  Details of Category A and B complaints against honorary justices

• Complaints against a person granted permission to use title

  Different procedure used for complaints against retired honorary justices who have been permitted to continue to use their title

• Suspension overview

  Describes the circumstances under which an honorary justice may be suspended.

• Report of the investigation

  Final section of the guideline, includes about the report of the investigation and what occurs after findings are made.

Updated 5 June 2023